Set Up And Care
1. GENERAL CARE
- Expose latex mattress to direct sunlight (i.e. without the cover on). This can cause the latex to start breaking down and shorten its life span
- Fold it, bend it, tear it, burn it, smoke on it, light candles on it, or iron on it
- Place your bed directly next to a heat source, to prevent scalding
- Clean it immediately if you spill something on it. Stains are hard to remove and liquids can break down the composition of the latex if they are left to set in. In the case of an accident, wash it immediately with mild soap and water and dry it with a fan until it’s completely dry.
2. COVER WASHING INSTRUCTIONS
- You can wash your cover in a warm wash at no more than 40 degrees celsius. Note that there will be a small amount of shrinkage, however the cover has been designed to accommodate this.
- Do not use chemicals in the cleaning process apart from regular washing powder/liquid.
- Do not dry clean
- Air dry only. Do not use a machine dryer
Ask us about the option to purchase a spare cover however if you expect your cover to take a few days to dry you can still sleep on your mattress. Just make it up as usual with sheets and your top covers.
3. MOVING YOUR MATTRESS
Latex is a heavy and flexible material. As such when moving your mattress do remove the cover and move it layer by layer and with another person. Especially if it's a Queen or King.
4. FLIPPING & ROTATING
Flipping and rotating is optional with latex due to its natural durability but we believe that flipping and rotating will help extend the life of your mattress. As such you can rotate (180 degrees on same side) after 6 months and then flip each layer of latex after a further 6 months. And then repeat this cycle so you are rotating once a year and flipping once a year.
There are 3 simple steps to setting up your mattress. Note: For Queen and King size mattresses, it is recommended that 2 people do this.
Step 1. Lay out the cover evenly on the base of your bed
Ensure that the cover is laid flat and that the corners match up squarely to the corners of the base of your bedframe. Position the cover so that the part that connects the top half to the bottom half is at the head end of the bed (and not at the feet end).
Step 2. Add the 3 layers of latex on top of the bottom part of the cover
When adding the layers on top of each other, ensure that each layer is laid flat, and that the corners match up squarely to the corners of your bed base and to the layer below.
Your mattress comes with 3 layers of differing thickness and firmness. Place the layers in the order that you prefer based on your preference for firmness.
You can see these different options in the illustration below:
Step 3. Bring the top half of the cover across the top of the latex layers
Pull the zip closed. Then make your bed with fresh linen, and you are done!
100% Natural Latex is heavy. As such your mattress layers should be removed from their cover so as to avoid damage to both cover and the latex. Each layer should be gently and loosely rolled and wrapped individually with plastic to protect it from dirt and rain. Upon arriving in your new home it should be immediately unrolled and put back into its cover. Take note of the order of your layers (and which side of your bed if you have a half and half) so you can set it up again correctly. A small sticker on each layer indicating top, middle and bottom will make it easy at the other end.
When shipping internationally it is best if each layer can be wrapped in plastic and boxed flat but loosely rolled, wrapped and boxed as above is also suitable. Your international shippers will be able to make a box to fit each layer. As above each layer should be removed from their cover so as to avoid damage to both cover and the latex. We recommend washing your cover before it is packed also. Please ensure that your packers pack each layer and the cover with silica gel desiccant packs. Upon arriving in your new home it should be immediately unpacked and put back into its cover. Take note of the order of your layers (and which side of your bed if you have a half and half) so you can set it up again correctly. A small sticker on each layer indicating top, middle and bottom will make it easy at the other end. Please note that high heats, rough seas and moisture can damage any of your goods being shipped including your mattress. We also recommend that your mattress is not placed in storage in your container or elsewhere (without first unpacking) for more than three months.