Terms and Conditions of Use

  1. Terms of Use

Please read these Terms of Use (“terms”). These terms apply to your use of this website. By visiting our website and accessing the information contained within it and by using the tools provided by the website to navigate its content you understand and agree to accept and adhere to the terms set out herein (the “user agreement’).

We reserve the right to change the terms without notice. The user agreement will apply equally to any change of terms and your continued use of this website will constitute understanding and agreement to any change.

The terms will continue to apply until terminated by you or by us as follows:

  1. you may end your agreement with us at any time for any reason by discontinuing your use of the website. You do not need to specifically inform us when you stop using the website;
  2. we may suspend or terminate your account or cease providing you with access to all or part of our website at any time, for any reason, including but not limited to if we have reason to believe that (i) you have violated this user agreement; or (ii) you create risk or possible legal exposure for us; or (iii) our provision of a website is no longer commercially viable or beneficial. We will make reasonable efforts to notify you by the email address associated with your account or by notice to you the next time you attempt to access your account.

 After termination of your use of our website the terms within this user agreement will continue to apply to all previous use by you of our website.


  1. Our Website Privacy Policy

Your privacy is important to us and this is why we have created a separate Website Privacy Policy (link).

Our website privacy policy details how we collect, process and use any personal information provided to us by you. By using our website and by acceptance of these terms you confirm that all data provided to us by you is accurate.

Our Website Privacy Policy is incorporated within the terms of this user agreement.


  1. Information about Us

This website is owned and operated by Willow Mattress (a business of Fairprice Antique Pte Ltd) (“Willow Mattress”). We are a private limited company registered in Singapore under Unique Entity Number (insert) and our registered office is at (insert).


  1. Our Website

Our website may change and evolve and its content may not always be the same. We may remove (permanently or temporarily) certain features of our website. We will not provide notice of any change to our website to our website users.

We retain the right at any time to limit, without prior notice, your use of our website.

We make no representations nor give any guarantee, express or implied, that any content on our website is accurate, complete, contemporaneous or free from errors or omissions.

We do not guarantee that our website is secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our website safely. You should use your own virus protection softwares.


  1. Using our Website

Our website is accessible free of charge.

By visiting our website, accessing its information and/or resources or by using its tools you agree to use it only for the purpose intended and permitted by (a) this user agreement, and (b) all applicable laws, regulations and statute wheresoever it may bind you, the user.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, any other applicable terms and conditions, laws and regulations and that they comply with them.

You are responsible for maintaining the confidentiality of any login information associated with any account you access on or through our website. You are responsible for any activities that occur under your login account.

You are prohibited from engaging in any activity which interferes with or disrupts our website and impedes the servers and/or networks to which our website is connected.

You are prohibited for accessing or attempting to access any non-public areas of our website, computer systems or the technical delivery systems. We will report any breach to the relevant law enforcement authorities.

You are solely responsible for any consequence, loss or damage that we may incur or suffer due to any unauthorised activity conducted by you in association with our website.


  1. Our Intellectual Property Rights

 This website is copyrighted under applicable laws.

 You are strictly prohibited from copying, duplicating, reproducing, transmitting, publishing or in any way distributing any component of our website and further you are prohibited from creating derivative works with respect to the same.


  1. Your intellectual Property Rights and Responsibilities

You retain the intellectual property rights to any content posted by you on our website.

You agree however that we are free to use, adopt and modify any ideas, concepts, knowledge, proposals, suggestions and other communications and information posted by you (“your posts”) on our website without any payment to you.

By submitting, posting or otherwise displaying content on our website you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, modify and publish or otherwise transmit and/or display such content through any media. and including through third parties and upon third party media platforms.

You agree that you must have the intellectual property rights to any content submitted by you upon to our website. If you do not have the rights to submit content for such use it may subject you to liability. We will not be responsible or liable for any resultant damage or loss from breach by you of third party intellectual property rights.

We also retain the right to cooperate with and disclose your identity to any third party who is claiming that any content posted by you to our website is a violation of their intellectual property rights.

If you believe that we have in any way infringed upon your intellectual property rights our address for notification is help@willowmattress.com.sg. We will respond to all notifications complying with the applicable law and statute.


  1. Responsible Use and Content on our Website 

We may provide various open platforms and communication tools on our website such as blog comments, public posts and feedback, product ratings, reviews, articles and various social media services. We may or may not screen or monitor the content posted by users of these various tools. You understand that by using our website you may be exposed to content which you find offensive, upsetting, untrue or otherwise inappropriate.

The content posted by users of our website may not represent our views or values.

We do not guarantee the completeness, truthfulness, accuracy or reliability of any content posted upon our website by users.

You understand that if you submit any content on or to our website then it is your personal responsibility to do so in a responsible and ethical manner and in a way which complies with all relevant laws and statute. All content whether posted publicly or privately transmitted is the sole responsibility of the person who originated such content. We will not be responsible for, or be liable to any third party for the content and accuracy of any content posted by you or by any other person posting under your log in account.

In particular you agree that you will not:

  1. Post any content that is derogatory, abusive, harassing, degrading, intimidating, fraudulent, invasive of the privacy of others, racist, sexist, homophobic or contains any type of suggestive, inappropriate or explicit language;
  2. Post any content which could be construed as direct or implicit marketing or advertising;
  3. Purports to represent the views of Willow Mattress or any of our employees;
  4. Purports to represent expert opinion.

We retain the right, at our sole discretion, to remove any content that we feel in our judgment does not comply with this user agreement. We will also remove any content that we otherwise judge to be inaccurate, inappropriate, offensive or upsetting. If it is your content which is removed under the terms of the user agreement, you are deemed to have provided all necessary consent to the removal.


  1. Third Party Links and Resources

There may be links on our website that will take you to other sites and services. You understand and agree that we have no responsibility for any content on any linked website. 

Links to other websites do not constitute an endorsement by us of such website or any guarantee in respect of the content, information, products or services provided on or through the website. 

There may be advertising linked or otherwise to Willow Mattresses upon our website and you agree to such advertising content under this user agreement.


  1. Limitation of Warranties and Liabilities

Please read this section carefully as it limits the liability of Willow Mattress for any loss or damage suffered by you, subject to any over-riding applicable law or statute. Nothing in this section limits our liability for death or personal injury arising directly from our negligence.

Willow Mattress will not be liable for any direct, indirect, accidental or consequential loss or damage which may be incurred by you as a result of using our website.

Your use of our website is at your sole risk. By using our website you understand and agree that all resources we provide as “as is” and “as available”. This means that we do not guarantee that:

  1. the use of our website will meet your needs;
  2. the information presented in our website is accurate, adequate, current or reliable;
  3. the information presented is free of defect, error, omission, virus or anything which may damage, erase, add to to corrupt your software, data or equipment;
  4. messages sent through our website will be free from interception, corruption, error, delay or loss;
  5. access to our website will be always available or free from interruption;
  6. defects in the functionality of our website will be repaired or corrected.

Furthermore, all and any aggregate liability shall be limited, by virtue of this section, to whichever shall be the lower of SGD500 and the amount you paid, if any, for use or products and/or services provided by Willow Mattress. This applies howsoever such liability may arise.

Furthermore, you exercise and rely solely upon your own judgment in use of our website and understand and agree that:

  1. any content downloaded or otherwise obtained through or from our website is done at your own discretion and risk;
  2. you are solely responsible for any damage to your computer or other devices and for any loss of data that may result from the download of such content.

No information or advice, express or implied, oral or written obtained by you from Willow Mattress or through our website shall create any kind of contract, guarantee, warranty or duty of care unless expressly stated within the user agreement.


  1. Indemnity

Under the terms of this user agreement you hereby agree to defend and indemnify Willow Mattress from and against all liabilities, damages, claims, actions and costs (including all legal fees) in connection with or arising from any breach by you of this user agreement and/or use of our website.

In circumstances of third party action against you in connection with or arising from any breach by you of this user agreement we reserve the right, at our own expense (subject to any claim by us for damages against you) and on notice to you to assume exclusive defence and/or control of any claim or action.


  1. Severance

The illegality, invalidity or un-enforceability of any terms or of any other provisions in this user agreement under the law of any single jurisdiction shall not render void its legality, validity or enforceability under the laws of any other jurisdiction.


  1. Governing Law and Jurisdiction

 The terms within this user agreement and of any other service provided through the website of Willow Mattress shall be governed by Singapore law. You agree to submit to the exclusive jurisdiction of the Singapore courts.


  1. Waiver

No failure or reasonable delay by a party to exercise any right or remedy provided under this user agreement shall constitute a waiver of that right or remedy nor shall it prevent or restrict the further exercise of that or any other right or remedy unless as provided for by law or statute. No single or partial exercise of a right or remedy provided under this user agreement shall prevent or restrict the further exercise of that or any other right or remedy unless as provided for by law or statute.